Role
Product Designer
Focus
Empathy & Safety
Platform
App (iOS/Android) & Web
Status
Live
The Emotion Gap
In today's fast-paced world, many people feel overwhelmed but have no one to talk to. Friends and family might judge, and therapy can be expensive or inaccessible.
Problem: The fear of judgment prevents people from seeking help.
The Solution ✨
121Vibes creates a bridge. An on-demand platform where users can connect with trained listeners anonymously.
- Pay-per-minute flexibility
- Audio, Video, or Chat options
- OTP-based Anonymous Login
Designed for Two distinct Journeys
The Seeker
Anonymous Login
OTP based. No name or email required.
Browse Listeners
Filter by language, expertise, and price.
Recharge Wallet
Add money securely for minutes.
Connect Instantly
Start Audio/Video/Chat session.
The Listener
Profile Verification
Submit ID & certifications for approval.
Set Availability
Toggle "Online" status to receive calls.
Dashboard & Earnings
Track minutes talked and payout history.
Accept Calls
Receive incoming requests & chat.
The Admin Dashboard
To manage the platform effectively, I designed a comprehensive web-based admin panel. It provides a bird's-eye view of platform health, user activity, and financial metrics.
-
Listener Approval
Review documents and activate listener profiles.
-
Wallet Management
Monitor recharges, refunds, and listener payouts.
-
Live Monitoring
Track active calls and server status in real-time.
Admin Dashboard UI Concept
Crafting the "Safe Space" UI
Total Anonymity
Designed a login flow that requires zero personal details. Just an OTP. The UI reinforces privacy with soothing colors and "incognito" visual cues.
Listener Connection
Listener profiles focus on empathy tags (e.g., "Good Listener", "Relationship Advice") rather than just credentials, making them feel approachable.
Transparent Wallet
A clear, stress-free "Pay per minute" wallet UI. Users always know their balance, removing anxiety about hidden costs during vulnerable moments.
Visual Identity
Soft gradients and rounded typography create a calming atmosphere.